Financial resilience is crucial for people’s well being. Financial resilience is composed of four pillars: 1) access to financial services, such as banking and insurance, 2) economic resources, such as cash and other assets, 3) financial knowledge and behaviour and, 4) social capital, such as one’s community, friends and family and social network. These factors may depend on one’s personality and other psychological traits. We conducted an international survey investigating these links. We found that highly neurotic people - individuals who tend to experience negative emotions, people with low ability to deal with stressful situations and people with poor mental health (i.e., suffering from conditions such as depression, burnout etc.) show lower financial resilience. Also, cultural orientation influences financial resilience. Feeling emotionally connected to the culture of the place in which one resides is linked to higher financial resilience. Outlook to life, such as feeling more optimistic or pessimistic about the future also links with financial resilience, but it depends on the culture. In Western (individualistic) cultures, more optimistic tend to be more financially resilient, while in the Eastern (collectivist) cultures, financial resilience is propagated by either positive or negative outlook to life. The data resulting in these findings is a part of the Resilience and Tech Database - an Open Science database of data, survey materials and data analysis instructions.
More details at: https://osf.io/rg8yp/ and Andraszewicz, S., Roberts, A. C., Wettstein, L., Popelka, D., & Hoelscher, C. (2024, August 6). The Resilience and Tech Database: Cross-cultural Datasets Linking Psychological and Financial Resilience with Financial Technology Adoption. https://doi.org/10.31219/osf.io/z8csh
People tend to adopt a new technology when it is useful and easy to use, while the potential risks that it carries are bearable. However, the way people perceive a tool or technology is subjective and it depends on the people’s individual traits. In collaboration with an industry partner - TWINT AG - an e-wallet provider in Switzerland, we conducted a study investigating individual traits of financial technology users. This study reached beyond typical market research, diving into psychological scientific constructs. We found that FinTech users adopt new apps because the apps fit these people’s lifestyle, even if the apps may be perceived as risky. Also, FinTech users are financially more resilient than non-users, while psychological resilience factors such as mental health and resistance to stress, are important correlates with financial resilience. This means that people with higher psychological resilience tend to have more economic resources, better financial knowledge and skills and better access to financial services. Social capital, such as one’s social network and community, is an important component of financial resilience that mediates adoption of financial technologies. Social capital is a source of financial knowledge and behaviours and it offers a potential “cushion” in case of a financial emergency. People with stronger social networks are more likely to use e-Wallets. These findings are crucial for designing financial products and services in the digital world.
More details at: https://osf.io/rg8yp/ and Andraszewicz, S., Roberts, A. C., Wettstein, L., Popelka, D., & Hoelscher, C. (2024, August 6). The Resilience and Tech Database: Cross-cultural Datasets Linking Psychological and Financial Resilience with Financial Technology Adoption. https://doi.org/10.31219/osf.io/z8csh
Resilience is a multifaceted concept that is defined rather loosely. The word “resilience” originates from Latin language, dating from the early 17th century. It is composed of “re-” meaning “back” and “salire” meaning to jump, to move up or to leap. Most definitions of resilience relate to bouncing back. At the same time, the concept of resilience varies across domains. Some literature describes resilience as a property, such as the preparedness and the ability to recover from a shock or distress. Other sources relate to the actual behavior of a system or a person when experiencing a disruption. Some definitions highlight the importance of rapidity of the reaction to the shock and fast recovery. Further definitions state that the recovery should bring the performance back to the pre-shock level, while other literature indicates that resilience also implies excelling beyond the initial level. We challenged the plurality of the “resilience” definitions by surveying experts in academia, policy making and business. We found that, despite having the same root, “recovery” is the only common denominator for financial, social, psychological and infrastructure resilience. Also, the experts judged that the rapidity of recovery is less important for a person than for a system. Resilience is a complex term that should be used with caution.
More information in: Andraszewicz, S., Roberts, A.C., Wettstein, L. & Straub, L.M. (2024). What is resilience? An aggregated expert opinion. https://doi.org/10.31219/osf.io/r97t3
What does decision-making in urban spaces and built environments have in common with decision-making during financial planning and crises? In both cases, decision-making is inherently complex. It requires dealing with uncertainty, it consumes a substantial amount of cognitive resources and it may have no single best solution. Complexity of decision-making is a multifaceted concept that appears in a wide range of scientific and application domains, but it lacks a uniform definition. This poses a problem when dealing with complex decisions and when trying to find ways to simplify them. Therefore, based on a scoping review, I outline a conceptual framework that systematises knowledge about complex decision-making and organises it into a conceptual framework (see the Figure below).
Source: Andraszewicz, S. (2023). A conceptual framework of complexity in decision-making. https://doi.org/10.31219/osf.io/u6fzv
The Zurich Trading Simulator (ZTS) software is a free app for oTree, designed to study human risk-taking and trading behaviour in a dynamically evolving environment. ZTS players experience dynamically evolving asset price movements in a continuous trading setting, closely resembling real-world financial markets. This feature enables measuring trading activity, such as trading volume, frequency, and the value of traded assets. ZTS also assesses risk-taking by analysing the proportion of risky assets in a player’s portfolio. As an open-source tool, ZTS can be customised to suit their experimental needs. We used ZTS to investigate the role of social influence, overconfidence, incentives and anticipatory emotions in investor trading outcomes.
More details in: Andraszewicz, S., Friedman, J., Kaszás, D., & Hölscher, C. (2023). Zurich Trading Simulator (ZTS)—A dynamic trading experimental tool for oTree. Journal Behavioral and Experimental Finance, 37, 100762. https://doi.org/10.1016/j.jbef.2022.100762g
Autonomous vehicles are an exciting technology that could revolutionise the way we commute. Moving around busy streets with pedestrians, cyclists and human drivers poses a challenge to self-driving cars. Past accidents involving first versions of autonomous cars raised concerns from human traffic participants. Virtual Reality - an immersive technology that enables simulating various hypothetical situations in a form of computerised games - can help pre-test these situations before they are introducted in the real life. This approach has been used in architecture to test the functionality of buildings before they are built. We tested whether VR can prove useful for investing human interaction with autonomous vehicles. We created a street crossing task, in which we presented people a movie of a car approaching with a constant speed of 30 miles/h. We asked the participants to indicate the last safe moment to cross the street. Some of the cars were labelled as autonomous, some as driven by a human. We presented a movie of a "neutral-looking" black passenger car with VR and a movie or a real car driving on a street. The angle of the view and the car speed were the same in all cases. We found no differences in the response time between autonomous and human-driven cars presented in the VR movies. Most of the respondents would enter the street too late, potentially causing an accident, despite the fact that their theoretical knowledge about the safe distance to cross the street in front of an approaching car was correct. In contrast, our respondents were much more cautious when they observed a movie of a real car. The potential explanation is that VR does not present the spacial dimensions in a sufficiently realistic fashion to let people judge the safe distance from and speed of a moving object. This study is an example of the limitations of using immersive technologies for pre-testing technologies that require high level of safety.
In financial markets, profit is usually associated with risk-taking, as those who take risks, use the opportunities that markets present. Emotion-based anticipation of the next price movement might play a role in taking more or less risk, at various points in time. To study this, we simulated a historical stock price trend during a market bubble-and-crash scenario, and we continuously monitored skin conductance level of traders in this market. We found that individuals earning the most were characterized by an adaptive pattern of risk-taking —they invested much in the asset in the initial phase of the bubble but sold their stocks before the crash. Their skin conductance level was closely associated with the price trend, peaking before the crash started. Skin conductance describes electrical conductivity of the skin that increases with micro-sweating, related to emotional arousal triggered by a small subcortical brain structure - the amygdala. Our findings show that with the increased precision of wearables (i.e., smart watches and body sensors), anticipatory emotions could be measured to improve financial outcomes of individuals.
More details in: Wichary, S., Allenbach, M., von Helversen, B., Kaszás, D., Sterna, R., Hoelscher, C., & Andraszewicz, S. (2023). Skin conductance predicts earnings in a market bubble-and-crash scenario. https://doi.org/10.31219/osf.io/ybu8z
Text-to-speech technologies are artificial intelligence tools that turn written text into human-like speech. They have become omnipresent in call centres, customer services, transportation systems and any businesses that could profit from outsourcing repetitive work to AI. One of the challenges of speech synthesisers has been how pleasant they are to listen to. Voices that do not sound attractive may have negative consequences on e-commerce and user/customer satisfaction. Various studies documented that humans find faces, shapes and sounds that are not "extreme", as more beautiful. Think about a very high-pitch sound and a very low-pitch sound. None of these may appear as very pleasant, but sounds that are in the middle of this range could be enjoyable to listen to. By averaging the high and low values, we can obtain the "pleasant middle". Human brain requires less energy to process less noisy stimuli.
Following this logic, we conducted an experiment, where we invited human participants to sound-proof cubicles eqiuipped with high-quality headphones to rate a number of sounds and statements produced with the text-to-speech technologies. The same sounds and statements were spoken by voices averaged from none or several speakers. Average voices were perceived as more attractive that non-average voices. This finding has important implications for AI use for commercial purposes.
More details in: Andraszewicz, S., Yamagishi, J. & King, S. (2011). Vocal attractiveness of statistical speech synthesisers. 2011 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP), Prague, Czech Republic, 5368-5371. http://doi.org/10.1109/ICASSP.2011.5947571
Blockchain technologies are products and services based on digital tokes whose complete history can be tracked. They are also known for their lack of regulation and democratisation. Several countries are already testing the use of blockchain for introducing digital versions of their currencies. However, in blockchain, we can identify stable coins and altcoins. Stable coins are directly linked to fiat currencies like Euro, US dollar or Swiss franc. Their value does not fluctuate with respect to the fiat currencies. In contrast, altcoins are tokens whose value is not fixed with any fiat currency which makes them a highly volatile financial asset class. Together with a cryptotrading platform in Europe, we conducted a study on the users of cryptocurrencies. We tested an extended technology adoption model that included mindset (see the figure). People with the fixed mindset tend to believe that their skills and properties are innate and cannot be altered. In contrast, people with the growth mindset believe that their skills can be improved. We found that mindset plays a role in the intention to use altcoins, but not to use stable coins. We also found that users of cryptocurrencies are predominantly male, good-earners with high financial and blockchain knowledge. This contradicts a common belief that investors in crypto assets are naive investors without previous knowledge.
More details at: https://osf.io/rg8yp/ and Andraszewicz, S., Roberts, A. C., Wettstein, L., Popelka, D., & Hoelscher, C. (2024, August 6). The Resilience and Tech Database: Cross-cultural Datasets Linking Psychological and Financial Resilience with Financial Technology Adoption. https://doi.org/10.31219/osf.io/z8csh
European (MiFiD) and US regulation requires financial institutions offering investment products such as stock, bonds or ETFs (Exchange Traded Funds) to assess their customers' ability to bear losses their individual propensity to take risk. Despite a wide variety of methods assessing a person's risk appetite, these methods may provide diverging and inconsistent results. For example, one measure may assess a person as being risk-averse, while another measure would assess the same person as risk-seeking. Another problem is that the same measure may result in a different result when applied to the same person at different points in time, for example now and in three months in time from now. Self-reported measures, which are measures that directly ask people to assess people's own propensity to take risk tend to have a higher test-retest reliability, meaning that they provide a more consistent results over time. In contrast, behavioural measures, which are measures that "observe" a person's behaviour to assess their risk appetite, provide a quantitative assessment of a person's risk propensity, but this assessment is less consistent over time.
Therefore, we investigated whether implementing several simplifications could improve elicitation of people's risk appetite. We created a task which simplified the presentation of a numeric choice with using simple probability structure of a 50/50 choice. We created a cover story describing the choice problem and we used graphical user interface features presenting multiple choice options. Also, we included choices offering both gains and losses. In finance, risk is conceived as a potential variability of outcomes, but it could correspond to the variability within gains. However, previous literature shows that "lay people" see risk as a potential loss rather than as variance. These simple additions improved consistency in measurement, which scientists call a test-retest reliability. This is a stepping stone in finding the best solution to successfully evaluate one of the crucial aspects of our behaviour - risk taking.
More information in: Heinke. S., Schürmann, O., Andraszewicz, S. & Rieskamp, J. (2024). Improving behavioral risk-preference measures: Many decisions with gains and losses increase test-retest reliability. Available at SSRN: http://dx.doi.org/10.2139/ssrn.4885566
European (MiFiD) and US regulation requires financial institutions offering investment products such as stock, bonds or ETFs (Exchange Traded Funds) to assess their customers' ability to bear losses and their individual propensity to take risk. Unfortunately, the available methods may provide diverging and inconsistent results. One explanation could be that risk-taking is linked with individual traits, such as intelligence. To test whether people with higher cognitive skills, the so-called intelligence quotient, is linked to taking more or less risk, we conducted a meta-analysis - a statistical method that compares the statistical effects across all available studies that tackle the problem of interest. Our meta-analysis considered two types of behavioural risk propensity measures and a simple intelligence test called Cognitive Reflection Task (CRT). The CRT is a task composed of three mathematical problems that do not require higher mathematical skills but require suppressing one's immediate response that may suggest an incorrect answer. We found that individuals with higher cognitive skills are NOT more risk-taking, but they can better understand the task measuring their risk appetite. Therefore, responses of people with higher cognitive skills may be less influenced by the task that should elicit their risk appetite. In other words, the available methods for eliciting people’s risk appetite can “nudge” the respondents to a more risk seeking or risk averse profile, but people with higher intelligence levels tend to be less affected by this bias.
More details in: Mechera-Ostrovsky, T., Heinke, S., Andraszewicz, S. & Rieskamp, J. (2022). Cognitive abilities affect decision errors but not risk preferences: A meta-analysis. Psychonomic Bulletin & Review, 29(5), 1719-1750, https://doi.org/10.3758/s13423-021-02053-1
Crises occur cyclically and can lead to significant financial, social, psychological, political, infrastructural, or health-related shocks. They are characterised by the perceived value of loss, probability of loss, and associated stress, creating complex decision problems that many leaders must navigate. In an article and a book chapter, we discuss a framework of complexity in decision-making to help identify why certain decisions are particularly challenging and what strategies can be employed to address them effectively. We outline well-established techniques from behavioural sciences for analyzing and quantifying decision problems and propose a three-step action plan to reduce decision complexity. The goal of this article is to translate scientific insights into practical applications, recognising that while human nature remains relatively stable, the evolving nature of crises requires adaptive decision-making approaches.
More information in:
1. Andraszewicz, S. & Hölscher, C. (2023). Chapter 5: Decision-making in complexity of crisis, in Crisis Leadership: A guide for leaders, (eds) Khader, M., Tan, E., Toh. B., Siew-Maan, D., Chua, S., World Scientific, pp. 77-90, https://doi.org/10.1142/9789811262456_0005
2. Andraszewicz, S. & Hölscher, C. (2024). Dealing with complexity of decision-making in a crisis. Home Team Journal, 13, 35-46, https://www.mha.gov.sg/hta/publications/publications-content/publications/home-team-journal-no.-13
Financial bubbles and crashes have been fascinating academics and finance professionals. They can have a big impact on the economy and they are driven by the psychology of many interacting individuals. Since 1980s, behavioural scientists have been using computerised tasks to create artificial financial markets to investigate factors that drive excessive stock prices. We created a market that mimicked the trading rules of the Swiss Stock Exchange market (SIX) to allow over a hundred of semi-experienced student investors to trade multiple financial assets (up to 40) over a period of four weeks. They could place orders at any time and from any place as long as they had internet access. Before we opened the market, we first elicited the investors' belief about the future value of these assets. The value of the asset would depend on an actual real-life event. After the market closed, we again elicited participants' belief about the value of the assets. We documented that the market prices mapped the averaged belief of all market participants. The pre- and post-trading belief distribution did not differ much and they did not differ from the asset prices. The price distributions substantially shifted when we introduced "news", which was vague and uncertain information distributed to only half of the market participants. We also found that market participants have a tendency for having a bell-shaped belief, with the middle values being most likely, and tail values receiving lower probabilities. This tendency was surprising in markets, in which historical data would lead to a uniform distribution of prices. In a uniform distribution, all values are equally likely. We also asked participants to provide their reason for putting an order. About half of the orders were motivated by the traders' "gut feeling".
Source:
1. Sornette, D., Andraszewicz, S., Wu, K., Murphy, R.O., Rindler, P. & Sanadgol, D. (2020). Overpricing persistence in experimental asset markets with intrinsic uncertainty. Economics: The Open-Access, Open-Assessment E-Journal, 14(20), 1-53, https://doi.org/10.5018/economics-ejournal.ja.2020-20
Sornette, Andraszewicz et al. (2020) conducted a naturalistic experiment examining mispricing and coordination of market players in a realistic simulated stock market. This experiment lasted a couple of weeks, while participants could access the trading platform from any place as long as they had access to the internet. Also, they could directly experience the events and their uncertainty relating to the asset prices that they were trading. We wanted to test whether these features plays an important role in complex tasks such as trading. With the aim to investigate how well a complex real-life task can be translated to laboratory settings, we conducted a replication study. We replicated the study described in Sornette, Andraszewicz et al. (2020) in laboratory conditions by adjusting the experiment duration and instructions. As in the naturalistic experiment, we found a convergence between the belief and price distributions. Also, our market resulted in market bubbles. However, the dynamics of laboratory market substantially differed from the naturalistic setting. The trading volume was much lower, a relatively large portion of the trading time was needed to coordinate the initial prices and there were many "penny" stocks compared to the naturalistic market. Therefore, the Scientific investigation of complex tasks may require timeframes and environments that mimic these tasks in the real world.
More information in: Andraszewicz, S., Wu, K. & Sornette, D. (2020). Behavioural effects and market dynamics in field and laboratory experimental asset markets. Entropy, 22(10), 1183, https://doi.org/10.3390/e22101183
Trading is an inherently social activity, but even more so in digital spaces. Social trading platforms are online services for investing in financial assets that allow for connecting and following other users. Often, they put the best performing users in the spotlight, exposing the viewers to a form of social influence called the “upward social comparison”. The viewers may experience similar psychological effects to watching celebrities on social media. We experimentally tested the link between viewing the top performers and trading performance. We found that comparing oneself to the unreachable top performers resulted in investing more in stocks and doing more frequent high-volume transactions. This increased effort did not result in higher earnings, but it decreased investors' satisfaction from their trading activity. These findings should alert financial regulators and providers of omnipresent online trading platforms.
Source: Andraszewicz, S., Kaszás, D., Zeisberger, S. & Hölscher (2023). The influence of upward social comparison on retail trading behaviour. Scientific Reports, 13, 22713, https://doi.org/10.1038/s41598-023-49648-3
Social comparison may be one of the drivers leading to depletion of common resources, such as clean air, drinking water, or public infrastructure, just to name a few. We conducted a simple experiment in which participants were asked to take the role of fishermen and take fish from the lake. They could take small or large net sizes of fish and for every fish, they would receive monetary compensation. However, the resource was depleting and the fish could reproduce at a fixed rate. Half of the participants were informed that the resource was depleting because the fish migrated to a different lake. The other half of the participants was informed that the resource was depleting because two other fishermen also take fish from the lake. As depicted in the figure, participants exposed to social comparison to two other fishermen acted competitively, such that they would take as much or more fish than the two other fishermen. At the same time, participants without the social comparison would try to maximise their earnings while not exceeding the fish outflow to another lake. This difference in competitive vs. preserving behaviours of the two groups was linked to how their brain responded to the social comparison. Ventral Striatum - a small brain structure located under the cortex moderated the behaviour resulting from the presence or lack of social comparison.
Source: Martinez-Saito, M., Andraszewicz, S., Klucharev, V. & Rieskamp, J. (2022). Mine or ours? Neural basis of the exploitation of common-pool resources. Social Cognitive and Affective Neuroscience, 19(9), 837-849, https://doi.org/10.1093/scan/nsac008
Why do people not always choose to take care of the Earth? This study looked at how people’s brains decide to take care of nature, like fish in the ocean. The scientists made a game that was like going fishing, and they used brain-scanning technology to see what was happening in people’s brains while they played. The scientists discovered that when people thought they were fishing with other people, they took more fish than when they were alone. The brain scan showed that a part of the brain was working differently, too. This study helps us understand how people’s brains work when they make decisions about nature. If we know more about how our brains think about nature, we can find better ways to protect our planet. This study also shows how different types of science, like Earth science and brain science, can work together to help solve important problems for the world.
More information in: Zappe, A., Martinez-Saito, M. & Andraszewicz, S. (2024). What's mine? What's ours? How the brain thinks about shared resources. New Discovery, Frontiers Young Minds - Neuroscience and Psychology, doi: 0.3389/frym.2024.1151409
Availability of data, experimental resources is crucial for obtaining reliable and insightful findings. This is the foundation of Open Science. At the same time, collecting cross-country datasets with diversified samples, but unique measurements enables for multiple comparisons depending on culture, economic indicators, demographics and type of users. To contribute to this tradition, we created the Resilience and Tech Database. It is a resource to study the relationship between individual resilience and the use of financial technology (FinTech). It contains cross-country datasets measuring psychological and financial resilience, as well as technology adoption. The database is designed to help researchers investigate how individuals cope with the challenges of using FinTech tools and the impact of technology on resilience. This database is “a living resource” that is updated and welcome for various researchers to contribute their data using the methodology available Open Science.
The Resilience and Tech Database is freely available at: https://osf.io/rg8yp/